SOLUTIONS

Training module/ Serious game

Chatbot

Perpetrator programmes

Awareness raising and Education programs

Follower territories

Community of practice

Training module/Serious game

Context

Training programs across Europe present a number of issues. They vary considerably in quality and frequency of implementation between countries and regions. It is still unclear how well theory translates to practice and how exactly the skills of interviewers can be improved through time and cost-efficient training programs. Importantly, women often report negative experiences when reporting to police authorities.

What solutions (including stakeholders) will ISEDA bring?

Relying on existing resources for police training on domestic violence, ISEDA will develop an innovative hybrid and modular training meant to complement existing initiatives to foster behavioural change. In-person modules will emphasize experiential training, deconstructing existing stereotypes and misconceptions around domestic abuse. A serious game module will be the first of its kind to focus on victim interaction in a virtual format, which will train officers in the interview process and reading body language.

What are the objectives and targets?

ISEDA will develop, test, and evaluate this training module and its serious game on three pilot sites of Greece, Bulgaria, and Catalonia (Spain). The project will assess the learning outcomes of the serious game and update it accordingly, in addition to the in-person modules. ISEDA will also produce a training curriculum, its evaluation methodology, and a Train-the-Trainers Manual to facilitate its implementation. 600 police officers are expected to have completed the training at the end of the project, with an average rate of 60% in knowledge improvement and 90% acceptance/adherence rate.

Chatbot

Context

One of the objectives of the ISEDA project is to offer a platform, which can be accessed from anywhere, at any time, and which is able to provide answers to questions which people (victims, potential victims or third parties) may have about the different aspects of domestic violence. The questions can be generic or specific to the person’s context.

What solutions (including stakeholders) will ISEDA bring?

A chatbot solution allows a user to get answers to both generic and specific, personalized questions. The chatbot can also take into account the context of how it’s being used (date, place of access), as well as situational information. The solution (based on ALIVE INTELLIGENCE from Sopra Steria) will be developed in a holistic way and in close cooperation with ISEDA partners (police authorities, researchers, NGOs and CSOs working with victims, etc.) in order to assure appropriate support to victims of domestic violence.

What are the objectives and targets?

The objective is to test the use of the chatbot solution in three geographical areas (Catalonia-Spain, Greece and Bulgaria) in order to identify habits and constraints when helping victims of domestic violence and to propose a model, which can be replicated in other European countries. 15,000 people are expected to be using the chatbot at the end of the project, in addition to at least 30 victims involved in its evaluation, with an average acceptance rate of 70%.

Perpetrator programs

Context

Perpetrator programs offer counselling treatment to perpetrators of domestic violence as a chance for positive change, to prevent abuse and reduce recidivism. Across Europe, perpetrator programmes vary in scope, and are inevitably adapted to the national legal frameworks on domestic violence of their countries. As perpetrator program evaluations use different methodology designs to measure outcomes, it is often difficult to understand their impact.

What solutions (including stakeholders) will ISEDA bring?

The lack of a standardised evaluation approach for perpetrator programs makes it difficult to compare results and conclude which programs are effective and for whom. ISEDA will address this challenge by applying the IMPACT toolkit, a standardised tool to evaluate three different perpetrator programs. To effectively evaluate the programs using the Toolkit, local teams will be trained by WWP. This will enable programs to ascertain what works for whom in what circumstances.

What are the objectives and targets?

Three perpetrator programs located in Cyprus, Bulgaria and Italy will be evaluated using IMPACT. The programs will reach 175 perpetrators, plus their victims. It is expected that as a result of the ISEDA project, by 2027 the IMPACT toolkit will be adopted by 10 perpetrator programs outside of the consortium.

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Awareness raising and Education programs

Context

The ISEDA project will develop local awareness raising campaigns in order to sensitize the general public and key stakeholders on the issue of domestic violence, but also spread information on ways to get help and assistance to support victims. Education programs will sensitize teachers and students, fostering understanding and knowledge from an early age, as well as zero tolerance to violence.

What solutions (including stakeholders) will ISEDA bring?

Short videos, posters and social media campaigns focused on national domestic violence challenges will be employed to improve awareness. Teachers and young people will enhance their understanding on the different forms of gender-based violence through training for the former, who will then deliver the program to the latter following a cascading model, in addition to a national essay competition for students.

What are the objectives and targets?

The awareness raising and education programs will aim to develop knowledge, understanding and sensitization on domestic violence among the general public and stakeholders in the 7 countries where they will be implemented. They will be made available in local languages and key messages will be translated in English. By the end of the project, 225 teachers are expected to be trained on how to deliver the gender-based violence education programs, while 665 students are expected to complete them.

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Follower territories

Their role

The Follower territories are the countries of the consortium (apart from the Pilot Site countries – BG, GR, ES), where ISEDA solutions are likely to be adopted after the project’s lifetime, specifically IT, CY, FI and Scotland-UK. Partners in the Follower territories will conduct preparatory actions throughout the project and pave the way for rollout of the technological solutions after the project’s end.

Community of practice

Its role

The European Community of Practice represents countries (ex. police authorities, CSOs, policymakers), other than the Pilot Sites, Follower Territories included, who are interested in becoming early-adopters of ISEDA solutions. The members of the CoP will participate in at least 4 meetings to leverage knowledge, resources and best practices on preventing and investigating domestic violence, as well as to provide structured feedback on ISEDA solutions to the consortium. The CoP will be consulted again in the context of a study for European common approaches to domestic violence and will also be mobilized during communication and dissemination activities, to ensure the widest possible reach of ISEDA results, with 10 police authorities and 100 policy makers involved.

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